About

Pralhad Sonar is an accomplished Customer Success Manager with over 16 years of experience in the IT industry. He has a strong focus on open source projects and SAAS-PASS based cloud technologies to deliver customer success. Currently, he is working as a Customer Success Manager at Vercel, where he collaborates with Elite Client Partners, Digital Agencies, and Business Stakeholders to achieve customer success by making the web faster and secure. Pralhad is an expert in establishing sustainable long-lasting client relationships and helping them achieve their business goals. He has an 8x certification in Customer Success Management and has contributed significantly to the success of his clients throughout his career. Prior to joining Vercel, Pralhad worked as a Lead Technical Account Manager at Acquia and as a Technical Manager at Globant. He has also completed a Master of Business Administration with a specialization in Corporate Strategy from Quantic School of Business and Technology, as well as a Master in Computer Management from Savitribai Phule Pune University. Pralhad is a versatile professional with a strong technical background and extensive experience in web development. He is proficient in various web technologies and has a passion for sharing his knowledge with others. He runs his personal technology blog, Lampstellar.com, where he shares his insights on various topics related to web development. Overall, Pralhad is a highly skilled Customer Success Manager with a wealth of experience in the IT industry. He is dedicated to delivering exceptional service to his clients and helping them achieve their business goals.